Reference

How cappingthegame Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via PayPal, Venmo, or Play+, or contact our support team.

Account data you providePayment method details — PayPal, Venmo, Play+Device and session dataIdentity verification recordsYour right to request access or deletion

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PRIVACY CONTACT

Reach Our Privacy Team Directly

If you have a question about your data, want to request a copy of what we hold, or need to dispute how a record was created — including anything tied to a PayPal deposit, a Venmo withdrawal, or identity verification — our privacy team handles those requests separately from general account support. Use any of the channels below to get a direct response.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data security at cappingthegame is built around access controls and encryption at rest and in transit. We do not share your personal information with advertising networks. Here is how the four key areas of data handling work on our platform.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand page usage. You can manage cookie preferences from the banner on your first visit or inside account settings.

Account Security

Your account password is hashed and never stored in plain text. Suspicious login attempts trigger an additional verification step before access is granted to your wallet or payment history.

Data Retention

We keep account and transaction records for as long as state law requires. Once the retention period ends and your account is closed, records are deleted or anonymized per our internal schedule.

Third-Party Processors

PayPal, Venmo, and Play+ each operate under their own privacy policies when processing a transaction. We share only the minimum data each processor needs to complete your deposit or withdrawal.

What We Collect and Why We Collect It

cappingthegame Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you create an account, we collect the information you enter directly — your name, email address, date of birth, and the details needed to verify your identity under applicable state requirements. When you deposit using PayPal, Venmo, or a Play+ prepaid card, our payment processor

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receives the transaction details; we store a reference token, not your full payment credentials. We also collect device data — your browser type, operating system, IP address, and session activity — to keep your account secure and to detect unusual access patterns. If you contact support
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via live chat or email, we retain that conversation so we can follow up accurately. We do not sell your personal data to third parties for marketing. Data retention periods follow the requirements of the states where we operate, and where local law permits us to
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serve you. You can ask us to review, correct, or remove your data at any time by contacting our privacy team through the details in the Support section below.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Common Questions About Your Privacy Rights

Real questions from our account holders about data, access rights, and how personal information moves through the platform — answered plainly.

Yes. Submit a data access request via email or live chat with your account email address. We will compile and send your records within the timeframe set by applicable state law.

We store a transaction reference token only. Your full PayPal or Venmo credentials stay with those payment processors, and we never see or retain your login or linked bank details.

Contact our privacy team by email or through live chat. Once we verify your identity and confirm your account is closed, we process the deletion within the period required by your state's rules.

State-level regulations in eligible markets require identity verification before withdrawals are processed. We collect a government-issued ID and may request proof of address to satisfy those requirements.

No. We do not sell or rent your personal data to advertising networks or third-party marketers. Data shared with processors like Play+ is limited to what the transaction requires.

Transaction records, including deposits via PayPal, Venmo, and Play+, are retained for as long as state law requires. After that period and account closure, records are deleted or anonymized.

Reference

Privacy Policy

Access may be available only in states where local law permits.

InfoLegal Infocappingthegame Betting Glossary Accountcappingthegame Login

How cappingthegame Handles Your Personal Information

Reach Our Privacy Team Directly

How We Protect and Manage Your Information

Common Questions About Your Privacy Rights

01 Can I get a copy of the personal data cappingthegame holds on me?

02 Does cappingthegame store my PayPal or Venmo account details?

03 How do I ask cappingthegame to delete my account data?

04 Why did cappingthegame ask me to verify my identity?

05 Does cappingthegame share my data with advertisers or marketing companies?

06 How long does cappingthegame keep my transaction history?

Privacy Policy

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